Privacy Policy

Last updated: May 19, 2026

This Privacy Policy describes how Lucari Express LLC ("Lucari Express," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at lucariexpress.com (the "Site"), submit a contact form, receive text messages from us, apply for a position, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as a website visitor, prospective customer, prospective driver, or any other individual whose information we collect.

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date above, and take any other steps required by applicable law.

The information we collect depends on how you interact with us. The sections below describe the categories and specific types of personal information we may collect.

When you fill out a form, request a quote, apply for a delivery position, or otherwise communicate with us, you may give us:

• Contact details — your name, email address, phone number, and (where applicable) physical address.
• Inquiry content — the message, request, or other information you choose to send us.
• Driver applicant information — if you apply for a delivery position, information related to your application (such as driving history, work history, and other details required for the role).
• Marketing preferences — including your consent to receive text message marketing.

When you visit the Site, we may automatically collect certain information about your device and how you interact with the Site ("Usage Data"), using cookies, pixels, and similar technologies. Usage Data may include your IP address, browser type, device identifiers, referring/exit pages, pages visited, and timestamps.

We may receive information about you from third parties, including service providers who help us operate the Site, run analytics, deliver text messages, or run advertising campaigns. Any information we obtain from third parties will be handled in accordance with this Privacy Policy.

• Respond to inquiries and provide services. We use your contact details and message content to reply to you, provide quotes, schedule services, and otherwise communicate with you about what you've requested.
• Hiring and recruiting. If you apply for a delivery position, we use your information to evaluate your application and contact you about the role.
• Text message communications. If you opt in, we use your phone number to send transactional messages (such as confirmations and updates) and, where you've separately consented, marketing messages. See the "SMS Communications" section below.
• Marketing and advertising. We may use your information to send marketing communications by email, text, or postal mail, and to show you advertising on our Site or other platforms, where permitted by law and your consent.
• Operating and improving the Site. We use Usage Data to administer the Site, understand how visitors use it, and improve its performance.
• Security and fraud prevention. We use information to detect, investigate, and prevent fraudulent, illegal, or malicious activity.
• Legal and compliance. We may use information to comply with applicable laws, enforce our terms, and protect our rights and the rights of others.

If you opt in to receive text messages from Lucari Express:

• You agree to receive recurring automated marketing and/or transactional text messages at the phone number you provide.
• Message and data rates may apply. Message frequency varies.
• Reply HELP for help. Reply STOP to cancel at any time.
• Consent is not a condition of any purchase or service.
• We use a third-party messaging platform to deliver text messages and to process your responses. That provider processes your phone number and related communication metadata on our behalf.
• We do not sell or share mobile information with third parties or affiliates for their own marketing or promotional purposes. All categories of personal information described in this policy exclude mobile opt-in data and consent.

We may disclose your personal information to third parties for the purposes described in this policy, including:

• Service providers who perform services on our behalf, such as website hosting, form processing, email delivery, text message delivery, analytics, and IT support.
• Business and marketing partners who help us promote our services, subject to applicable law.
• Legal and safety recipients, where required by applicable law, in response to lawful requests by public authorities, to enforce our terms, or to protect our rights, property, or safety, or that of others.
• Successors, in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

We do not sell or share your phone number, SMS opt-in information, or text message content with third parties for their own marketing purposes.

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

We use cookies and similar technologies on our Site to operate it, remember your preferences, run analytics, and (where applicable) deliver advertising. Most browsers automatically accept cookies by default, but you can usually set your browser to remove or reject cookies through your browser controls. Removing or blocking cookies may negatively impact your experience on the Site and may cause certain features not to work correctly.

Our Site may also recognize the Global Privacy Control (GPC) signal where required by law. If your browser sends a GPC signal, we will treat it as a valid request to opt out of sharing or targeted advertising for the associated browser or device.

Our Site may link to websites or other online platforms operated by third parties. We are not responsible for the content, privacy practices, or security of those third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

The Services are not directed to children, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the information below and we will take appropriate steps to delete it.

We take reasonable measures to protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. No security measure is perfect, however, and we cannot guarantee absolute security. We recommend you do not use insecure channels to communicate sensitive or confidential information to us.

We retain personal information for as long as we need it to provide the Services, respond to your inquiries, comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have certain rights regarding your personal information. These may include:

• Right to access / know what personal information we hold about you and how we use it.
• Right to delete personal information we maintain about you.
• Right to correct inaccurate personal information.
• Right to portability — to receive a copy of your personal information in a portable format.
• Right to opt out of certain processing, including targeted advertising, the sale or sharing of personal information, and certain types of profiling.
• Right to withdraw consent at any time where we rely on consent to process your information.
• Right to appeal if we decline your request, where required by applicable law.

You may exercise these rights by contacting us using the information at the end of this policy. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before fulfilling your request.

You may also designate an authorized agent to make requests on your behalf. Before honoring such a request, we may require written proof that the agent has authority to act for you, and we may need to verify your identity directly.

If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may have the right to contact your local data protection authority depending on where you live.

Lucari Express is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Services, you understand that your information may be transferred to a country that may have different data protection laws than your country of residence.

If you have any questions about this Privacy Policy, or you would like to exercise any of the rights described above, please contact us:

Lucari Express LLC
Email: matt@lucariexpress.com